Privacy Policy

We care about protecting your privacy by ensuring that your personal data will be processed in accordance with the applicable legal provisions, namely in accordance with the EU General Data Protection Regulation (hereinafter referred to as "GDPR"). To this effect, we inform the User (hereinafter referred to as the "User") of the following data protection information, relating to the use of our website available at https://www.stokedge.com/ (hereinafter referred to as the "Website"), the access and use of which necessarily implies acceptance of this Privacy Policy.

Who is the administrator of your personal data?

The administrator of your personal data is Stokedge, Lda.. with its registered office in Instituto Pedro Nunes, Rua Pedro Nunes, 3030-199 Coimbra, registered under NIPC no. 516457217 (hereinafter referred to as "Stokedge"). You can contact Stokedge by email: contact@stokedge.com, or through the contact form available at Contact Us — Stokedge. We will be happy to answer to all your questions and concerns related to the processing of your personal data by Stokedge.

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • Form submission data
  • Website visitor data
  • How do we collect your data?
  • How will we use your data?
  • Analytics
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Additional recipients of data
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us

What data do we collect?

Stokedge may collect the following data:

  • Personal identification information such as name, email address, phone number, content of the messages sent, etc.

when you interact with us through our website or Meta platforms such as WhatsApp or Facebook.

Form submission data

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Website visitor data

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device
  • Web pages you visited prior to coming to this website
  • Web pages you view while on this website
  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Meta / WhatsApp messaging data

When you interact with us or our Apps through Meta platforms such as WhatsApp, we collect personal data including:

  • Name
  • Phone Number
  • Message content

This data is the minimum required data to process interactions through this channel.

How do we collect your data?

You directly provide Stokedge with most of the data we collect. We collect data and process data when you:

  • Use or view our website via your browser’s cookies.
  • Provide contact information in our contact form.

How will we use your data?

Stokedge collects your data so that we can:

  • Email you with special offers on other products and services we think you might like.
  • Contact you regarding any questions or inquiries you have made through our site, or directly via email.
  • Contact you in response to your inquiries through WhatsApp.
  • Provide automated and human-assisted services, personalize interactions, generate recommendations, and improve our AI-driven systems.

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device
  • Web pages you visited prior to coming to this website
  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks
  • Internal links
  • Pages visited
  • Scrolling
  • Searches
  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

We may share limited data with Meta to enable messaging services through WhatsApp. We also use trusted third-party providers (e.g., cloud infrastructure providers) to process data on our behalf.

Marketing

Stokedge would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing mails, you may always opt out at a later date by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Data retention policy

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

What are your data protection rights?

Stokedge would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Stokedge for copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request that Stokedge correct any information you believe is inaccurate. You also have the right to request Stokedge to complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that Stokedge erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that Stokedge restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to Stokedge’s processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that Stokedge transfer the data that we have collected to another organization, or directly to you, under certain conditions.

  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: contact@stokedge.com, or use the contact form at: Contact Us — Stokedge

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

Stokedge uses cookies in a range of ways to improve your experience on our website.

What types of cookies do we use?

Our site is hosted by Squarespace. For information about viewing the cookies dropped on your device, visit_ The cookies Squarespace uses_.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Additional recipients of data

Our subcontractors may also have access to your data, eg accounting, legal and IT companies, claim adjusters, contractors for loss adjustment services, marketing agencies.

Privacy policies of other websites

The Stokedge website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Stokedge keeps its privacy policy under regular review and places any updates on this web page.
This privacy policy was last updated on April 02, 2026.